We want to ensure you get the assistance you need at your fingertips.
Please see our frequently asked questions below. Don't hesitate to let us know if you need further assistance by contacting us.
Air Address Format
Name: Your First & Last Name
Address 1: 11420 Fortune Circle
Address 2: Unit i34, (Account Number) "Air"
City: Wellington
State/Province: FLORIDA
Zip/Postal Code: 33414
Ocean Address Format
Name: Your First & Last Name
Address 1: 11420 Fortune Circle
Address 2: Unit i34, (Account Number) "Sea/Sea Exp"
City: Wellington
State/Province: FLORIDA
Zip/Postal Code: 33414
Walmart Drop off Orders
First Name should be your initial (e.g. John Brown should be JB)
Last Name should be SGX
Packages not collected after 120 days will be subjected to our company's auction where the item(s) will be sold to recover the cost incurred.
The handling and insurance fee is applied by SG Xpress when packages are available in office.
There can be a number of reasons as why you have not received any updates for your package:
1. Your Inbox may be full.
2. Your email may be going to your spam/junk folder.
3. Are your package falls under the non-user session.
SG Xpress provides islandwide delivery service and with this we aim to enhance being the best shipping service provider in the industry.
